Appraisal Skills Training Course
Course Content
Welcome to the Appraisal Skills Training Course.
The goal of an Appraisal Skills Training Course is to equip managers, team leaders, or other appraisers with the knowledge and skills needed to conduct effective, constructive, and meaningful performance appraisals.
Course Agenda
Understand the purpose of appraisals — to support performance improvement, motivation, and development rather than simply evaluate or criticize.
Recognize the benefits of effective appraisal systems for both the organization (alignment with goals, productivity) and individuals (clarity, recognition, and growth).
Prepare effectively — gather evidence, review objectives, and schedule appraisals with adequate time, privacy, and a structured plan.
Develop effective communication skills — use active listening, open questioning, empathy, and balanced feedback techniques to encourage dialogue.
Set SMART objectives — ensure performance goals are Specific, Measurable, Achievable, Relevant, and Time-bound for clarity and accountability.
Deliver constructive feedback — balance positive and developmental points, avoid personal criticism, focus on behavior and results, and use examples.
Manage difficult conversations — remain calm, objective, and fair when addressing underperformance or conflict, and document outcomes professionally.
Encourage self-assessment and participation — engage employees in discussing their achievements, challenges, and future development needs.
Record and follow up — document the discussion accurately, agree on action plans or training needs, and ensure ongoing review throughout the year.
Build a culture of continuous development — view appraisal as an ongoing performance conversation, fostering motivation, trust, and continuous improvement.
Course Agenda
Understand the purpose of appraisals — to support performance improvement, motivation, and development rather than simply evaluate or criticize.
Recognize the benefits of effective appraisal systems for both the organization (alignment with goals, productivity) and individuals (clarity, recognition, and growth).
Prepare effectively — gather evidence, review objectives, and schedule appraisals with adequate time, privacy, and a structured plan.
Develop effective communication skills — use active listening, open questioning, empathy, and balanced feedback techniques to encourage dialogue.
Set SMART objectives — ensure performance goals are Specific, Measurable, Achievable, Relevant, and Time-bound for clarity and accountability.
Deliver constructive feedback — balance positive and developmental points, avoid personal criticism, focus on behavior and results, and use examples.
Manage difficult conversations — remain calm, objective, and fair when addressing underperformance or conflict, and document outcomes professionally.
Encourage self-assessment and participation — engage employees in discussing their achievements, challenges, and future development needs.
Record and follow up — document the discussion accurately, agree on action plans or training needs, and ensure ongoing review throughout the year.
Build a culture of continuous development — view appraisal as an ongoing performance conversation, fostering motivation, trust, and continuous improvement.
Related Courses
You may also be interested in these additional courses below or see All Courses
